ROBOTIC PROCESS AUTOMATION (RPA)

INTELLIGENT AUTOMATION, REIMAGINED

  • Seamless automation of routine tasks
  • Fewer errors, faster results
  • Always-on digital operations
  • Scalable solutions that grow with you
  • More time for human creativity and strategy
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Tailored AI-Driven Solutions for the Future of Work

At CIBA Industries, we believe automation is more than technology — it’s transformation. We partner with you to analyse your business, understand your unique needs, and design tailored intelligent automation solutions that combine the right platforms, people, and processes to deliver measurable impact.
Through our CIBA Boutique Model, we integrate the best of RPA, AI, BPM, and system integration technologies, from UiPath, Microsoft Power Automate, MuleSoft, and other cutting-edge tools, to build intelligent ecosystems that redefine how work gets done.
Our approach empowers enterprises to streamline operations, scale intelligently, and accelerate digital transformation, creating connected systems that are agile, efficient, and built for the AI future.

OUR INTELLIGENT AUTOMATION SERVICES

Robotic Process Automation (RPA)

Automate high-volume, repetitive tasks with precision, freeing your people to focus on higher-value work.

Business Process Management (BPM)

Optimise, orchestrate, and continuously improve your business processes for agility and performance.

System Integration

Unify disconnected systems and applications to enable seamless information flow across your enterprise.

Custom Intelligent Automation Solutions

Bespoke AI and automation solutions to address your specific business challenges and strategic goals.
KEY PROCESSES TO AUTOMATE

BANKING

  • Account opening (attended automation)
  • Create new loan
  • Loan settlement
  • Travel card processes
  • Progress payments
  • Credit card account opening
  • Reconciliation and amendments
  • Rollover request processing
  • Customer e-registration

BANKING CASE STUDIES

Keybank intelligent automation
Kuveyt Turk uses Automation

INSURANCE

  • General insurance claims processing
  • Life insurance claims processing
  • Policy lifecycle of life insurance
  • Claims verification
  • Dispute resolution (workflow)
  • Reinsurance
  • Agency management
  • Insurance brokering
  • Property and casualty insurance
  • Fraud management

HEALTHCARE

  • Electronic health record (EHR)
  • Revenue cycle management
  • HR on-boarding
  • Web-based claims capture
  • Adjudication
  • Claims recovery
  • Automated internal and external reporting
  • Healthcare compliance monitoring (ICD 10)
  • Automated quality measure tracking
  • Medicare enrollment

FINANCE AND ACCOUNTING

  • Audit certificate generation
  • Income statement creation
  • Cash flow equity reports
  • Balance sheet generation
  • Billing/invoicing
  • Debt and payment tracking
  • Debt collection
  • Accounts receivables
  • Accounts payable
  • Expense management

RETAIL

  • Multi-channel O2C
  • POS/online sales integration
  • Customer experience analytics
  • Gift/loyalty/seasonal card activation
  • SKU and supplier reporting

UTILITIES

  • Meter to cash
  • Automated CRM workflow/reporting
  • Asset operations analytics
  • Automated scheduling for situational intelligence
  • Operational efficiency reporting

LOGISTICS

  • Inventory management
  • Supply chain processes
  • Distribution reporting
  • Compliance and governance, reporting
  • Receiving and shipping

Why CIBA Industries?

Boutique Expertise. Big Impact.

We don't deliver out-of-the-box solutions. We craft tailored automation strategies built on deep business analysis and technical mastery.

Tailored Intelligent Solutions.

Every client engagement begins with understanding - not assumptions. 
We design adaptive solutions that leverage AI and automation to boost productivity, cut costs, and simplify complexity, aligning technology with your business goals.

Diverse Technology Ecosystem

From leading enterprise platforms like UiPath, Microsoft Power Automate, and Mulesoft, to advanced open-source technologies, we select and integrate the right tools for your environment, not the other way around.

Transformative Results

We don't just automate, we elevate.
Our intelligent automation frameworks deliver tangible business outcomes: improved accuracy, faster cycle times, higher scalability, and a future-ready digital workforce.

THE CIBA DIFFERENCE

Our Intelligent Automation offering forms part of the CIBA Boutique Suite — a tailored approach that brings together software, strategy, and human expertise to prepare your organisation for the next era of AI and automation.
We don't just build bots. We build intelligent enterprises
Sean Ammon, CIBA's Managing Director

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Find out how we can help you automate your business processes
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CIBA is a Master Reseller for Automation Anywhere that enables enterprises to switch on Robotics Process Automation and AI with ease and effect.
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