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Why Process Discovery Outshines Process Mining

By Sean Ammon, Managing Director, CIBA Many businesses are increasingly recognising the significance of mapping out internal processes for enhanced optimisation. Two popular approaches for this include process mining and process discovery. Despite sounding similar, these terms represent distinct methodologies with crucial differences that can impact the outcomes of your business initiatives, especially when integrated […]

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Understanding Business Process Outsourcing: Outsourcing Success

By Sean Ammon, Managing Director, CIBA Companies are constantly seeking ways to streamline their operations, enhance efficiency, and focus more on their core competencies. One strategic approach that has gained widespread popularity is Business Process Outsourcing (BPO). In this blog, we’ll delve into the concept of BPO, exploring what it entails and why an increasing […]

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Exploring Attended and Unattended RPA Solutions

By Sean Ammon, Managing Director, CIBA In the realm of Robotic Process Automation (RPA), two distinct categories of bots play pivotal roles in reshaping the way businesses handle automation, known as Attended RPA and Unattended RPA. Understanding the differences between these two approaches is crucial for organisations seeking to optimise their processes and boost efficiency. […]

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Defining and Meeting Ethical Principles for Emerging Technologies

In the era of rapid technological advancement, companies (especially in the automation sector) play a pivotal role in shaping the ethical landscape of emerging technologies. This is particularly crucial when it comes to technologies like Artificial Intelligence (AI), which hold immense transformative potential. Let’s delve into how companies can define and meet ethical principles for […]

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Ethical AI Use and Corporate Responsibility in Recruitment

The integration of Artificial Intelligence (AI) in recruitment has become both a necessity and a responsibility for organisations to keep pace with the dynamic nature of the world of recruitment. As we embark on this journey, it is crucial to explore the ethical dimensions surrounding AI implementation in the recruitment process. 1. Corporate Responsibility for […]

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Navigating RPA Challenges: The Gateway of Automated Process Discovery

In the dynamic landscape of Robotic Process Automation (RPA), success is not a destination; it’s a journey paved with challenges and triumphs. One of the crucial gateways to overcoming obstacles in the RPA realm is the strategic implementation of Automated Process Discovery. In this blog entry, we  navigate the common pitfalls organisations encounter in their […]

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Combining Artificial Intelligence with Human Expertise to Streamline the Recruitment Process: A Holistic Approach

The recruitment landscape is rapidly evolving. One of the most dynamic areas of change is the integration of Artificial Intelligence (AI) into Human Resources (HR), enhancing the entire recruitment process. AI has made a significant impact on sourcing, identifying, and engaging talent. In this blog entry, we delve into the ways in which AI is […]

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Five Common Myths About AI and Robotics Debunked

CIBA Industries By Sean Ammon, Managing Director, CIBA Industries The realm of Artificial Intelligence (AI) and Robotics is shrouded in intrigue, innovation, and (unfortunately) a good deal of misconception. South Africa, like much of the world, is at the cusp of embracing the sweeping changes AI and robotics bring. As organisations grapple with the decision […]

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How African Technology is Shaping Digital Progression in Europe

CIBA Industries By Sean Ammon, Managing Director, CIBA Industries It’s fascinating to witness the ever-evolving trajectory of technology. Historically, European companies keen on technological advancements often turned their gaze westward or inward. However, the winds of technological change are blowing from a direction many might not have initially expected: the African continent. With its innovative […]

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Challenges and Solutions in RPA Implementation

By Sean Ammon, Managing Director, CIBA In this digital era, organisations are seeking innovative ways to improve their process performance, connect to their customers faster and in more meaningful ways, and gain the financial benefits that naturally flow from these enhanced operations. To achieve this, businesses are embarking on Robotic Process Automation (RPA) journeys. While […]

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