Simulating and predicting your future business models and decisions. Apromore is an Insight Engine that drives Intelligent Enterprises. The Data and AI-driven tool enables you to test changes to your processes, right down to additions to product lines in your business environment by seeing ahead with simulation – and then proactively adapting your strategic roadmap and choices. Ideal for: Customer-facing and service-intensive organisations. By predicting customer interactions and their reactions to expected business process outcomes. Avoid customer frustrations caused by numerous and unnecessary requests for missing information and extra touch points that negatively affect your customer experience. By using Apromore’s Predictive Process Monitoring to inform your resource allocation strategies, and to shift resources so you can attend to those cases that most need resources while balancing the workload between your resources. With predictive analytics generated by Apromore’s Predictive Process Monitoring add-on which feeds into dedicated dashboards, creating full transparency of your business processes. By detecting process frictions, irregularities and anticipate efficiency issues such as bottlenecks that can negatively impact your ability to meet your SLAs.
SEE THE FUTURE
Operational outcomes
Enhance customer experience
Plan resource allocations
Gain end-to-end process transparency
Prevent process disruptions or friction
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